Yes, we guarantee 100% absolute authenticity on every single item we sell. We source our inventory directly from authorized distribution channels. Every blind box and plush pendant arrives in its original factory packaging, complete with matching character identity cards, official security holograms, and scan-ready anti-counterfeit QR codes for your total peace of mind

We are based right here in the UK, meaning you can completely bypass the long international wait times, customs fees, and import delays of overseas sellers. All orders are carefully packaged with protective cushioning at our local facility and shipped via fully insured, trackable UK delivery networks. Standard shipping typically arrives within 7–10 business days, with express options available at checkout

Due to the mystery nature of blind boxes, we can only accept returns or exchanges if the inner foil packaging remains completely sealed and untampered with. Once the foil is opened to reveal the character, the item is considered a final sale. If you want to guarantee a complete set without duplicates, we highly recommend purchasing a full, factory-sealed case

Blind boxes are factory-sealed, completely mystery boxes. You won't know which specific character or colorway is inside until you open it!

• Single Box: Contains one random figure from the advertised series.
• Full Case: Contains a complete set of non-repeating figures (e.g., 6 boxes for the Tasty Macarons or 9 boxes for Care Bears).
• The Chase: Every series has an ultra-rare "Secret" design hidden in a tiny fraction of global production runs. While buying a full case eliminates duplicate regular designs, it also gives you the absolute best mathematical odds of unboxing that elusive chase figure!

In the designer art-toy market, pricing is heavily dictated by global supply, community demand, and colorway rarity. While core open-release colors maintain standard retail pricing, strictly limited-edition drops—such as monochromatic variants or region-exclusive releases—sell out globally in seconds, commanding massive premiums on the secondary collector market

They are the exact same viral series! "Exciting Macaron" is the official global release title registered by POP MART, while "Tasty Macarons" is the highly popular translation and community name adopted by the global art toy subculture. We optimize for both terms so collectors can easily find authentic stock regardless of how they search

Counterfeit plushies have flooded third-party marketplaces, but authentic POP MART items feature distinct, gold-standard security markers. Genuine items feature a specialized anti-counterfeit scratch-off tracking card with a verifiable QR code, highly aligned glass eyes, premium non-shedding plush fur, and crisp, perfectly molded vinyl teeth. All our inventory passes a rigid internal verification protocol before dispatch

Because these luxury pendants feature a delicate combination of premium plush fibers and molded vinyl faces, they should never be placed in a washing machine. To properly clean your Labubu:

• Use a soft, damp microfiber cloth with a tiny drop of mild, diluted fabric soap to gently spot-clean stained fur patches.
• Avoid getting moisture near the vinyl face to preserve the original factory paint application.
• Allow the plush to air-dry completely in a well-ventilated room away from direct sunlight or harsh heat sources to prevent fur matting or discoloration.
• Once dry, use a clean, soft-bristled brush (like a clean toothbrush or cosmetic spoolie) to gently fluff the plush fibers back to their signature scruffy state.

Yes! Both the Tasty Macarons and Have a Seat plush series feature hidden internal joints within the plush limbs, allowing you to turn the head and gently adjust the arms and legs for customized display setups or streetwear styling

No, a full case does not automatically guarantee the ultra-rare Secret Edition figure. What a factory-sealed case does guarantee is a complete set of the core designs with absolutely zero duplicates. If a production run includes a Secret figure, it will randomly replace one of the standard core designs inside that case

To preserve the absolute integrity and fair thrill of the mystery unboxing experience for all our customers, all individual blind box orders are picked entirely at random from factory-sealed master cartons. We never open, pre-screen, or weigh boxes prior to dispatch

Alongside our extensive POP MART collections, we actively source and stock premium releases from world-renowned collectible and sensory toy brands, including authentic Schylling NeeDoh product lines. Whether you are hunting for Kasing Lung's legendary Monsters universe or specialized stress-relieving squish collectibles, our inventory is curated strictly for premium quality and authentic tracking